Great customer service--worked with me to have fire table shipped up to Alaska via a reputable shipping company. Well-packaged so that item arrived without any damage. Assembly was easy. I have yet to connect it to my natural gas line--waiting for plumber to connect to house. I am excited for the first use!
I was amazed at how well they packed my product to ensure it's safe arrival. The outdoor fire pit was well worth the cost and time as it arrived in only a few days.
Great experience! Shipped quickly. Fire pit was packaged very well. Instructions made assembly easy. Quality of fire pit excellent!
Love it. Perfect size. Looks great! Prompt delivery. Wish there wasn't labeling on the glass that you cannot remove, but maybe that's a safety thing. Wish the hose were a little longer.
Ordered the SHANGRILA Firetable and it is perfect for our yard and was delivered carefully by John from Long Beach. I should have ordered the cover with it but did so later and again the delivery and support was excellent and it fits perfectly. I would recommend this product and also the supplier as the quality and Customer service support is excellent
After condsidering several different fire pit we chose this one and love it. It is sturdy and looks amazing.
Love the product and the company. Only thing to be prepared for is it does not lock into place. The glass sits on top and can blow off in the wind and break. So I have to put the cover on with the glass underneath after use so it doesn’t blow away with colorado high winds. I hoped it would fit inside the fire pit and stay in place but that’s not how it was made. You could also make the fire pits have metal clips and then the glass fits inside them holding it securely. That is my only suggestion but overall very happy. The glass did blow off onto the ground and surprisingly didn’t break! Firepit does not look as cool with a cover on top.
I purchased a really nice natural gas concrete fire pit. I also bought accessories for it and the price was reasonable. I had a couple warranty issues but the company was quick to respond to me and send me replacements or things to fix it. The service has been excellent and I highly recommend going with this company. my fire pit looks custom and no one else has one like mine.
It is nice to still find companies that go the extra mile. We had a damaged fire pit and Firepit worked with us and supplier to get a new table delivered. They followed up on a regular basis until everything we talked care of.
Although I haven’t fired it up yet, it looks great. Best price on the Internet and arrived sooner than expected. Would buy from them again.
We love our new fire pit. The Medeno Westport fire pit was exactly as pictured. The assembly was easy. The flame is great and it produces a nice amount of heat. The shipping was quick and it came with no damage. It is a 140 lb box so you may need help moving it into position.
I purchased an outdoor fire pit and I couldn’t have asked for a better experience. Not only did Firepitstock have the best price, but also the most extras. Customer Service went above and beyond to help me schedule the delivery and even helped me change the order prior to shipment. Five Stars!
The fire pit table is beautiful. We ordered the glass shield that protects the fire and we also ordered the propane tank cement cover.
FYI- Please be advised that the table is delivered in a large crate.
We love our new fire pit and this model is a great value. It finishes our landscape project and we could not be happier with the product, price and easy delivery.
We love our fire table. It is elegant and easy to light. We didn’t realize that the propane tank is not inside the table. It is 5 feet from the table with a long hose. We are still trying to find a way to hide the hose. We are happy with our purchase.
Very easy ordering and delivery. Customer Service was very knowledgeable. We couldn’t be happier with our Elementi fire pit and accessories. Thank you very much!
The concrete fire pit we ordered is so nice and adds so much style to our space. It’s still the heat of summer so we’ve only had it on one cooler morning and it will be perfect for cool Fall nights and mornings having coffee outside. It looks nice when it isn’t on too.
Elementi - Wind Screen Accessory for Metropolis, Columbia, Boulder, Manchester, Lafite, and Warren Fire Tables OFG105-WS